What is your cancelation policy?

If you cancel your reservation at least 24 hours prior to your scheduled start time you will not be charged. Cancellations within 24 hours of your scheduled start time are subject to a full charge.

Some events and tournaments will require advanced warning to ensure free cancelation. The cancelation policies of these events will be clearly stated. If no cancelation policy is stated our standard 24-hour notice is the cancelation policy for an event.

I don't see a refund but I canceled before the 24-hour window.

We don't actually charge for a booking until we are within the 24-hour window. When you cancel 24 hours prior we release any hold we have on your card and don't bill for the reservation. You won't you won't see a charge placed or a refund issued on your CC bill.